App, account & subscription support
Email our support team for help using Lexika, signing in, or understanding your subscription.
Lexika AI: Memory & Laboratory
How can we help?
Choose the right channel for app, account, subscription, privacy, or feedback questions.
Privacy & account deletion
For privacy questions or account deletion requests, contact our privacy team. You can also review the deletion steps before sending your request.
[email protected]Product feedback
Share an idea or tell us what would make Lexika better. Use support email instead when you need help with an active issue.
Submit feedbackBefore you email
Include a few details so we can understand the issue
Please include only what is relevant to your request.
Your account address, device, app version and locale are attached automatically when you send a ticket, so you only need to describe what happened.
- The email address associated with your Lexika account.
- Your device, operating-system version, and Lexika app version.
- What happened, what you expected, and the steps that led to it.
- For subscription questions, the plan name and approximate purchase date.
- An exact error message or screenshot, after removing private information.